FAQs
Your questions, clearly answered
Before opening an account or depositing with Lucrant AI, read these practical notes on setup, security, fees, automation, withdrawals and market access. Trading involves the risk of losing capital, and no result is guaranteed. Keep the summaries shown before confirmation so you can refer back to costs and estimated processing times.
Create an account with your basic information, confirm your email address, then add at least £250. After setup, you can explore live charts, risk-management tools, AI-assisted signals and guided onboarding. Check the costs shown before approving a trade, and risk only funds you can afford to lose. If you need clarification, use the Contact page.
Security measures include SSL encryption, two-factor authentication and vetted payment providers. Account details are handled through established protection processes. These safeguards support secure access and payments, but they do not remove market risk: prices can fall and you may lose capital.
Funding, withdrawal and trading costs are shown before you authorise each transaction. No extra undisclosed fees are added afterwards. Check the confirmation details carefully, including the anticipated processing time, so you have a clear view of the cost of transferring funds.
Yes. AI-enabled bots may be configured around your preferred risk settings, and you can also place trades manually. You remain in control of the rules, limits and stop-loss settings. Automation may streamline execution, but it does not guarantee returns or prevent losses. You can switch between automated and manual modes as needed.
Request a withdrawal from your dashboard. Processing typically takes 1–3 working days, depending on whether you choose a card, bank transfer or e-wallet. The relevant fee and estimated timeframe appear before you confirm. Keep the request information, and contact support if the withdrawal is still pending beyond the stated period. Include your account email and displayed reference so the team can review it efficiently.
No. Lucrant AI offers guided onboarding, educational resources and assisted tools to help you build familiarity step by step. Experienced traders can also use advanced charts and broader risk controls. Whatever your background, take a measured approach, read the terms and contact 24/7 support whenever you need assistance.
You can follow cryptoassets, foreign exchange, shares and commodities through live data and analytical tools. Choose a manual or automated approach according to your preferences. The available instruments may change, so check the current platform catalogue after signing in.
Support is available 24/7 for questions about accounts, deposits, withdrawals and platform tools. The Contact page lists the support email, while registered users can also raise a ticket from their account. Queries concerning active transactions may be prioritised where possible. Never send your full password or two-factor authentication codes in response to an unexpected message.
Would you like more guidance on setup, fees or account security?
Contact customer care