Contact us
The Lucrant AI support team can assist with accounts, deposits and withdrawals, as well as explain charts and AI-supported tools. Assistance is available 24/7, but it does not amount to personal investment advice or promises about returns.
For a faster, more useful reply, share the email address on your account, explain the request—whether it concerns sign-up, a payment or a platform problem—and attach any helpful screenshots. The more context you provide, the less follow-up troubleshooting should be needed.
Questions involving open transactions or withdrawals that remain under review may be prioritised where possible. To keep your account safe, we will not ask for your full password or 2FA codes in an unsolicited message.
Haven’t opened an account? Use the registration page to get started in a few minutes, then contact us once access is set up. Our FAQ includes information about charges, security and the markets available.
For general questions, verification support, deposits or withdrawals, email us using the address below. A specific subject—such as “Withdrawal under review”, “2FA assistance” or “Fees question”—helps direct your message to the right team.
[email protected]Most first replies arrive within a few hours. Payment checks and unusually busy periods may require more time; if anything changes, we will provide an update.
You can register in minutes without a phone call. After signing up, our support team can show you around the interface and help you consider your initial risk settings.
Create your accountThe contact channels listed here are monitored around the clock. In normal conditions, non-urgent messages receive a response within one working day.
Please note that trading involves the risk of losing capital. Lucrant AI support can clarify how the platform works and what its features do, but cannot provide personal investment recommendations.